Author
Marshall Jones
Co-founder of Catchaflight
Marshall Jones is a co-founder of Catchaflight. Before starting the agency, he spent years as a phone-based travel agent, working directly in airline reservation systems and helping travellers, many of them older or first-time international flyers, book, change and fix complex itineraries. Catchaflight is a TIDS sales intermediary (TIDS code 96179985). Marshall reviews every airline guide on this site against the airline's own published policies.
Background
- Co-founder of Catchaflight, an independent, phone-first travel agency operated by DRYMS Pty Ltd
- Former phone-based travel agent, working directly in airline reservation systems
- Catchaflight is a TIDS sales intermediary (TIDS code 96179985)
How the guides are checked
Catchaflight is an independent travel agency that helps travellers compare itineraries, understand fare conditions and arrange flight bookings. Our guides draw on practical booking-assistance experience and are checked against current airline and other relevant official sources before publication.
Guides by Marshall Jones
- British Airways Manage My Booking: Fix Problems and Make Changes
- British Airways Baggage Allowance: Bags, Sizes and Weight Limits
- British Airways Flight Changes and Cancellations: A Practical Guide
- British Airways Check-In: Online Check-In, Times and Common Problems
- British Airways Booking Reference & Record Locator: How to Find It
- British Airways Seat Selection: Fees, Free Seats & How It Works
- British Airways Name Correction: How to Fix a Passenger Name on a Ticket
- Cathay Pacific Check-In: Online Check-In, Deadlines and Common Problems
- Cathay Pacific Manage Booking: What You Can Do and When You Need the Issuer
- Cathay Pacific Baggage Allowance: Checked and Cabin Bags by Fare and Cabin
- Cathay Pacific Seat Selection: Fees, Free Seats and Family Seating
- Cathay Pacific Upgrades: Upgrade Bid, Asia Miles and Paid Upgrades
- Cathay Pacific Fare Types: Economy Light, Essential and Flex Compared
- Cathay Pacific Flight Changes and Cancellations: Fees, Refunds and Disruption
- Cathay Pacific Premium Economy: What You Get and Whether It's Worth It
- Cathay Pacific Business Class: Choose Your Seat and Fare
- LATAM Premium Business: The Suite, the Seats and Whether It's Worth It
- LATAM Airlines Partners: Delta, Qantas and What Changed After oneworld
- LATAM Baggage Allowance: Carry-On, Checked Bags and South American Connections
- LATAM Check-In: Automatic Check-In, Deadlines and Airport Arrival Times
- LATAM Premium Economy: Regional Flights, Premium Comfort and the Alternatives
- LATAM Seat Selection: Extra-Legroom Seats, Fees and Sitting Together
- LATAM Manage Booking: My Trips, References and Who Handles Changes
- LATAM Flight Changes and Cancellations: Costs, Refunds and Disruptions
- How to Get to the Galápagos: Flights, Island Airports and Buffer Days
- How to Get to Machu Picchu: Flights to Cusco, Altitude and Buffer Days
- How to Get to Easter Island: Flights from Santiago, Entry Rules and Buffers
- How to Get to Patagonia: Flights to Torres del Paine and Beyond
- Fiji Airways Business Class: The Seats, the Lounge and Whether It's Worth It
- Fiji Airways Stopover: Breaking the Journey Between Australia and the US
- Fiji Airways Baggage Allowance: Fares, Carry-On, Sports Gear and Island Transfers
- Fiji Airways Check-In: Online Window, Airport Timing and Common Problems
- Fiji Airways Economy: Fare Brands, Long Flights and Life Without Premium Economy
- Fiji Airways Seat Selection: Fees, Extra-Legroom Seats and the Best Seats
- Fiji Airways Manage Booking: References, Partner Tickets and Who Handles Changes
- Fiji Airways Flight Changes and Cancellations: Costs, Disruption and Cyclones
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