Check-in guide

LATAM Check-In: Automatic Check-In, Deadlines and Airport Arrival Times

Flying LATAM soon? This guide explains when check-in opens, how automatic check-in works and when you still need to confirm your details, how early LATAM recommends arriving at each airport, and what to do if check-in fails, including on Qantas, Delta and agency tickets.

In short: LATAM opens check-in 48 hours before departure and checks many passengers in automatically if their details are complete. If details are missing, check in yourself; LATAM's help centre says up to 2 hours before departure. Arrive three hours before most international flights, or four hours from listed US airports and for international flights from Santiago.

Written by , co-founder of Catchaflight

Published Last updated

Traveller handing a passport to a check-in agent in a bright airport hall, with a suitcase on the bag-drop belt

How LATAM automatic check-in works

LATAM's help centre explains that automatic check-in depends on where you bought the ticket, the type of flight and whether your details are complete.

Bought on latam.com, domestic flights in Brazil, Colombia, Ecuador or Peru
Nothing extra. Check-in happens automatically 48 hours before departure
Bought on latam.com, international flights
Confirm your trip details after purchase. If confirmed before the 48-hour window, check-in is automatic
Bought through a travel agency or another website
Confirm your details in My Trips on latam.com or the app; check-in is then completed automatically 48 hours before the trip
Several flights in one itinerary
Confirm details for the first flight; later flights are checked in automatically 48 hours before each departure
Bought on latam.com, domestic flights within Chile, from 1 September 2026
Automatic if your details and documents are already up to date in your LATAM account; otherwise confirm your documents on the website or app after purchase

If your details are missing, LATAM's help centre says you'll need to complete check-in yourself up to 2 hours before departure. Automatic check-in still needs checking: confirm your travel details and that a boarding pass has actually been issued.

For LATAM fares, Premium Business and South American connections, see our LATAM Airlines flights guide.

How early to reach the airport for a LATAM flight

Most airports, including Sydney and Melbourne
International: 3 hours
Domestic: 2 hours
US: New York, Miami, Orlando, Los Angeles, Atlanta and Boston
International: 4 hours
Domestic: Not applicable
Santiago, Chile
International: 4 hours
Domestic: 3 hours (4 hours to Easter Island)
Easter Island
International: Not applicable
Domestic: 3 hours to Santiago
Bogotá, Cartagena and Medellín, Colombia
International: 3.5 hours
Domestic: 2.5 hours
Listed Brazilian airports, such as São Paulo-Guarulhos and Rio de Janeiro-Galeão
International: 3 hours
Domestic: 3 hours
Lima, Peru
International: 3 hours
Domestic: 2 hours

These are LATAM's recommendations, and they can change. Allow extra time during holidays, when checking several bags, or if you need assistance.

Check-in, bag-drop and gate deadlines

Online check-in closing, bag-drop closing and the gate deadline are different things. Check your flight's exact check-in and bag-drop deadlines separately, rather than relying on the online check-in cut-off.

Online check-in doesn't remove the need to drop checked bags at the airport. The LATAM baggage allowance guide explains what your fare includes before you pack.

Qantas, Delta and agency bookings

For a LATAM-operated flight, you'll generally check in with LATAM, even if the ticket shows a Qantas (QF) or Delta (DL) flight number. Ask whoever sold the ticket for LATAM's booking reference; a website order number or another airline's reference may be different. Keep your e-ticket number too.

If the first flight is operated by another airline, LATAM directs you to that airline's website to check in. The LATAM partners guide explains how codeshare flight numbers affect points and benefits.

When LATAM check-in doesn't work

  • Check-in hasn't opened yet. It opens 48 hours before each flight.
  • Your trip details haven't been confirmed in My Trips, so automatic check-in didn't happen.
  • You're using an agency, Qantas or Delta reference instead of LATAM's booking reference.
  • The family name is entered differently from the ticket.
  • The first flight is operated by another airline and needs checking in there.
  • A recent schedule change or booking change hasn't been reflected on the ticket.

If check-in still fails, contact whoever issued the ticket to confirm it's valid and up to date, and allow extra time to check in at the airport. Don't leave a possible ticketing problem unresolved until you reach the counter.

Assistance and families

Request wheelchair or mobility assistance well before departure and confirm it covers every flight, including any connection in Santiago, Lima or São Paulo. Allow extra airport time when assistance is booked.

LATAM says children under 12 are seated next to at least one adult without buying seats in advance, and the assignments show on the boarding pass from 48 hours before the flight. Keep the family on one booking and check the seats as soon as they appear. The LATAM seat selection guide covers the details.

Need to change something before you travel? The LATAM Manage Booking guide explains My Trips and who handles changes on agency, Qantas and Delta tickets.

Advice from our travel experts

Answers from our travel experts to the questions travellers ask us most.

When does LATAM check-in open, and how early should I get to the airport?

We'd check in online from 48 hours before departure. Some bookings qualify for automatic check-in, but you still need to confirm your travel details and whether a boarding pass has been issued.

For airport arrival, LATAM currently advises its standard three hours for international departures from Australia and four hours from its listed US airports. Within South America, don't assume every domestic flight needs just two hours: Santiago and several major Brazilian airports have a three-hour recommendation.

I booked through another website, or my ticket shows a QF or DL flight number. Where do I check in?

We separate who sold the ticket from who operates the flight. For a LATAM-operated flight, you'll generally use LATAM for check-in and operating details, even if your ticket shows a QF or DL flight number. Seat selection and special requests may also need handling through LATAM.

Ask the seller for LATAM's booking reference; the website's order number or another airline's reference may be different. Keep your e-ticket number too.

Final check-in checklist

  • Trip details confirmed in My Trips for every passenger
  • LATAM booking reference saved, not only an agency or partner reference
  • Boarding pass saved for every flight that can be checked in
  • Checked bag allowance confirmed before packing
  • Recommended airport arrival time noted for each departure
  • Bag-drop deadline checked for each flight
  • Assistance requests confirmed for every flight and connection

Frequently asked questions

When does LATAM online check-in open?

LATAM opens check-in 48 hours before each flight. Many bookings are checked in automatically at that point if travel details are complete.

Does LATAM check me in automatically?

Often. Domestic flights bought on latam.com in Brazil, Colombia, Ecuador or Peru are automatic. For international flights and agency bookings, confirm your details in My Trips first.

When does LATAM online check-in close?

LATAM's help centre says that if your details aren't complete for automatic check-in, you can check in yourself up to 2 hours before departure. Bag-drop deadlines are separate.

How early should I arrive for a LATAM international flight?

LATAM recommends three hours for most international departures, including from Australia, and four hours from its listed US airports and for international flights from Santiago.

Can I check in with LATAM if my ticket has a Qantas or Delta flight number?

Yes, for LATAM-operated flights you'll generally check in with LATAM. Use LATAM's booking reference, which may differ from the Qantas, Delta or agency reference.

Sources and review

About this guide: This guide combines our practical booking experience with information checked against LATAM's published automatic check-in and airport arrival guidance. Check-in rules and airport recommendations change, so travellers should confirm the current details for their flight before departure.

Catchaflight is an independent travel agency that helps travellers compare itineraries, understand fare conditions and arrange flight bookings. Our guides draw on practical booking-assistance experience and are checked against current airline and other relevant official sources before publication.

Policies can change; confirm current details with the official provider before relying on them.